OCR Tech Manager encountered an error
OCR TECH MANAGER
OCR TECH SOLUTIONS • v4.7.0 Guided Intake v2
Supabase cloud project configured
New Repair • Guided Intake
One guided intake. Save a cloud draft after Services and continue on any logged-in device.
Ready
01

Customer & Handover

Who owns the device and who handed it in?

Tip: If the owner is handing in the device personally, the handover fields can remain blank.
02

Device Identity

Record identifiers before any repair work starts.

Privacy: The Manager's existing IMEI privacy handling remains in force. Use only the identifier detail needed for your repair record.
03

Condition Before Repair

Capture what is working, damaged or untested before opening the device.

04

Services, Quote & Payment

Add every requested service to the same device. The quote totals automatically.

Quotation / Services Requested

One device can have multiple quoted services.
Quotation TotalR0.00
Need the phone for evidence?Save this intake to the cloud now. Open the same job on any logged-in device and press Resume Intake.
05

Before-Repair Evidence

Camera-first evidence. Add up to six clear photos before repair.

□ Front□ Back□ IMEI / Serial□ Existing Damage□ PCB / Board ID□ Other Evidence
0 / 6 evidence photos selected
Required to complete: at least one Before photo. Recommended: front, back, identifiers and every visible damage point.
06

Customer Terms & Decision

Customer reviews the repair terms and records their own decision.

OCR TECH SOLUTIONS — Repair Terms (OCR-TC-2026.1)
  1. LCD / screen replacement carries no shop guarantee once installation is completed, the device is tested with the customer, and the customer leaves the premises, unless a written warranty is specifically provided or applicable law requires otherwise.
  2. Damage occurring after collection — including cracks, pressure damage, drops, impact, liquid exposure or misuse — is not treated as a repair warranty claim.
  3. Software, bootloop, network, FRP and similar fault repairs may recur because of device condition, updates, account restrictions or underlying hardware faults; no guarantee applies unless stated in writing.
  4. Liquid-damaged or corroded devices are unpredictable. Additional faults may appear during or after repair, and successful operation cannot be guaranteed.
  5. OCR TECH SOLUTIONS is not responsible for pre-existing faults, hidden motherboard damage, previous repair damage, missing parts or tampering that was present before intake.
  6. Customers should back up important data before repair. Data preservation cannot be guaranteed where resetting, flashing, storage repair or board-level work is required.
  7. Only the work authorized on the intake record will be performed. Additional parts, work, cost or time require further customer approval.
  8. Replacement parts may differ by manufacturer, grade or supplier unless a specific part type was agreed in writing. The customer should inspect and test the device before leaving.
  9. Uncollected devices may be subject to reasonable storage or handling arrangements after notice, in accordance with applicable law and shop policy.
  10. On collection, the customer should verify the device condition and repaired function. Collection confirms receipt of the device subject to the recorded intake evidence and these T&Cs.
Customer decision *
Customer must select Agree or Disagree.
07

Review, Authorization & Finish

Review the summary with the customer before final submission.

Customer signature / authorization
When you complete this intake: a job/ticket number is created, the evidence is locked to the repair record and the quotation remains available to print or download.
✓ Intake Complete
✓

Repair intake saved

The customer record, device condition, evidence, services and authorization are now linked to this job.
▶ Resume Cloud Intake
Continue the same saved intake on this device — Before evidence, terms and customer authorization.
1. BEFORE REPAIR EVIDENCE
0 / 6 before photos selected
At least one Before photo is required to complete the saved intake. Recommended: front, back, identifiers and existing damage.
2. CUSTOMER TERMS & CONDITIONS
OCR TECH SOLUTIONS — Repair Terms (OCR-TC-2026.1)
  1. LCD / screen replacement carries no shop guarantee once installation is completed, the device is tested with the customer, and the customer leaves the premises, unless a written warranty is specifically provided or applicable law requires otherwise.
  2. Damage occurring after collection — including cracks, pressure damage, drops, impact, liquid exposure or misuse — is not treated as a repair warranty claim.
  3. Software, bootloop, network, FRP and similar fault repairs may recur because of device condition, updates, account restrictions or underlying hardware faults; no guarantee applies unless stated in writing.
  4. Liquid-damaged or corroded devices are unpredictable. Additional faults may appear during or after repair, and successful operation cannot be guaranteed.
  5. OCR TECH SOLUTIONS is not responsible for pre-existing faults, hidden motherboard damage, previous repair damage, missing parts or tampering that was present before intake.
  6. Customers should back up important data before repair. Data preservation cannot be guaranteed where resetting, flashing, storage repair or board-level work is required.
  7. Only the work authorized on the intake record will be performed. Additional parts, work, cost or time require further customer approval.
  8. Replacement parts may differ by manufacturer, grade or supplier unless a specific part type was agreed in writing. The customer should inspect and test the device before leaving.
  9. Uncollected devices may be subject to reasonable storage or handling arrangements after notice, in accordance with applicable law and shop policy.
  10. On collection, the customer should verify the device condition and repaired function. Collection confirms receipt of the device subject to the recorded intake evidence and these T&Cs.
Customer decision *
Customer must select Agree or Disagree.
3. CUSTOMER AUTHORIZATION
Customer signature / authorization
📷 Before & After Evidence

BEFORE REPAIR

Locked evidence captured at intake.

AFTER REPAIR

Final condition / completed repair evidence before collection.
0 new after photos selected
Cloud Device Intake Record
Full Repair Edit + Quotation
Corrections are logged. Original photos/signature are not deleted or replaced.
Customer / Handover
Device Identity
Condition Before Repair
Repair Details

Quotation / Multiple Services

Edit all quoted services and fees. One biometric approval saves the repair and quotation together.
Quotation TotalR0.00
Required Audit Reason
For evidence protection, the original job number, original intake time, signature and evidence photos stay immutable. Payment corrections are allowed below, but every previous value remains in the audit trail.
Correct Repair Payment
The previous payment values remain in the permanent audit trail.
Use Stock Part on Repair
Saving this automatically reduces inventory.
Repair Edit History
Choose Stock Match
Filter by brand and tap a product card.
Customer Quotation
Printable / downloadable estimate before repair work is completed
Completed Job Receipt
Customer copy / proof of completed repair
Pricing / Quote Rule
Approved pricing that staff can use without calling the owner.
Add Stock Item
New Sale
Add Expense
Publish Stock to Public Website
Product preview
Stock item
For multiple views or an unmatched item, use Media Approval → New Media Upload.
Website Support Ticket